Experimentation for Chatbot Usability Evaluation: A Secondary Study (bibtex)

by Ranci Ren, Mireya Zapata, John W. Castro, Oscar Dieste and Silvia T. Acuna

Reference:

Experimentation for Chatbot Usability Evaluation: A Secondary Study (Ranci Ren, Mireya Zapata, John W. Castro, Oscar Dieste and Silvia T. Acuna), In IEEE Access, Institute of Electrical and Electronics Engineers (IEEE), volume 10, 2022.

Bibtex Entry:

@article{Ren_2022,
	doi = {10.1109/access.2022.3145323},
	url = {https://doi.org/10.1109%2Faccess.2022.3145323},
	year = 2022,
	publisher = {Institute of Electrical and Electronics Engineers ({IEEE})},
	volume = {10},
	pages = {12430--12464},
	author = {Ranci Ren and Mireya Zapata and John W. Castro and Oscar Dieste and Silvia T. Acuna},
	title = {Experimentation for Chatbot Usability Evaluation: A Secondary Study},
	journal = {{IEEE} Access}
}